business
Communication 101: Emotionally Intelligent Communication Strategies and Tactics to Save Time, Money and Energy
“If you don’t have time to do it right, when will you have time to do it over?” ~John Wooden Shifting into a more emotionally intelligent communication style may seem like it’ll take more time, but in reality it will save time (hence the above quote). Misunderstandings, misinterpretations and faulty assumptions lead to ineffective and…
Read MoreDon’t Blame the Wind: Taking Response-Ability in Life
When I was in my early teens I was a bit of an athlete. Other than one very infamous year of Little League, it was mostly just playing football, baseball and basketball with the neighborhood kids. I was never very big or fast, but my mom said I was “graceful” and I guess that meant…
Read MoreSigns of a Disengaged Employee…or Disconnected Lover
What do romantic relationships and employee engagement have in common? Perhaps more than you think. I often find myself using the analogy of dating and romantic relationships when working with my business clients. When you’re dating, it’s essential to find out if the relationship has the potential to be a long-term relationship. Therefore, it’s…
Read MoreCOMMUNICATION POKER: In the Boardroom and Beyond, Knowing When to Show ‘Em, Hold ‘Em or Fold ‘Em
What’s poker got to do with effective communication? They both require discernment, patience and emotional management. There are times in both poker and communication that you need to be proactive, or say something (show `em), be patient, effective listening (hold `em) or simply take a break (fold `em). In business, as in most areas…
Read MoreKen Donaldson Answers the Chris Brogan Challenge
My friend Chris Brogan recently challenged me (well, actually, he “invited” me) to write about “the importance of the story in my life.” So here’s the deal: Living my life as a story means that I’m the author of every day. I can choose my thoughts carefully, as well as what I say. I can…
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